Shipping & Returns

Lustra offers fast and thoughtful shipping, with every order carefully packed and handled to ensure it arrives safely and beautifully. Most orders arrive within 5–10 business days on average, and delivery may take up to 14 business days depending on your location. All orders come with a tracking number.

If your item arrives damaged or becomes defective within 30 days of normal usage, we’ll gladly issue a replacement or refund. Just reach out to us — we’re here to make it right. Your satisfaction is our priority.